CALLSIGN: GOOSE · TRAINING ELEVATED

The wingman that makesevery tech your best closer.

Goose rides along on every service call, recording with consent, scoring against your company's sales process, and handing your manager exactly what to coach. Higher close rates, coached one call at a time.

EVERY CALL. WITH CONSENT.

The sales coach on every service call.

  1. Rides along on every call

    Goose listens to every authorized service call, kitchen table to close, so nothing your team says goes unheard again.

  2. Personalized feedback for every tech

    Each tech gets specific, private feedback on their own calls, scored against your company's sales process, not a generic script.

  3. The manager gets the debrief

    Your sales manager gets a summary on every person: what went well, what slipped, and the recommended coaching for each.

  4. Training on the way to the next call

    Techs get personalized training they can run in the truck, so the coaching lands before the next doorbell, not next quarter.

You can't coach the calls you never hear.

The minutes that decide whether the job closes happen where no manager can hear them. Fixing that is the fastest sales improvement in your business, and this is everything watching those minutes today.

CH 01 · AnecdotesNO SIGNAL

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Retold from memory, days later, by whoever felt like telling it.

CH 02 · Spot-checksSAMPLED

A manager samples a few calls a month. The rest are never heard again.

CH 03 · The numbersT+3 WEEKS

THE CALL WAS HERE ↑

Revenue finally flinches, weeks after the conversation that caused it.

CH 04 · GooseLIVE

Every authorized call. Preserved, scored on your sales process, coached while it still matters.

Three channels of nothing, and one wingman on every call.

Capture to coaching, in six.

We've got your six.SEQ 01-06 · SCROLL

Capture

An authorized conversation is captured through your consent workflow, with customer and employee notice in place.

Transcribe

The conversation is transcribed and speakers are separated, so you can see who said what rather than a single wall of text.

Map the stages

The conversation is mapped to its stages: opening, discovery, education, options, price, objections, close.

Score the call

It is scored against your company's sales process, not a generic call-center template. Your process, your standards, your brand.

Surface what matters

Strengths, misses, objections, trust and value language, compliance risks, and the next-best coaching moment.

Deliver coaching

Employee and manager summaries go out, a human reviews them, and improvement is tracked over time.

Part of the Built By The Trades stack

FLIGHT MANIFEST · 5 SHIPS
  • BBTT-01
    TradeRatedReviews & referrals
  • BBTT-02
    TradeGamesKPI gamification
  • BBTT-03
    Profit WizardPricing & margins
  • BBTT-04
    BudgetGeniusBudgets & targets
  • BBTT-05YOU ARE HERE
    GooseCoaching on every call

What comes back.

  1. Higher closing rates from coaching the exact behavior that loses jobs

  2. Every tech's calls on record, with progress tracked for you automatically

  3. Each tech's strengths surfaced, so your best closers can level up the new guys

  4. A debrief on every person for your sales manager, with recommended coaching attached

  5. Patterns across people, objections, offers and markets you could never hear alone

Why it winsSPEC D-01 / D-04
D-01

Built for the kitchen table

Goose is built for real home-service conversations: an in-home option presentation, not a scripted call-center QA form bolted onto a trade.

D-02

Your playbook, not ours

The scoring reflects your company's process and your brand. If your close looks different from everyone else's, the scoring should too.

D-03

Evidence, not impressions

Unstructured conversations become coaching evidence and trend data: patterns across people, objections, offers and markets.

D-04

Part of the BBTT stack

WHEN INTEGRATIONS ARE LIVE

Goose can inform TrueQuote objection content and TradeGames training and KPI workflows once those integrations are live.

The promise

Every tech deserves coaching. Every owner deserves visibility.

Why we built it

No leader can ride along on every call. So we built the wingman who can.

PAUL · FOUNDER · BUILT BY THE TRADESThe full story

Cleared to record

PREFLIGHT COMPLETE

Consent first. Every single time.

Goose is designed so nothing records without the consent workflow: customer and employee notice, configured for where your team operates. Your recordings, your scores, your controls.

How we keep it clean
  • Consent workflow
  • Jurisdiction aware
  • Role-based access
  • Encryption
  • Retention & deletion
  • Redaction
  • Model & vendor disclosure
  • Opt-out
  • Export
  • Audit logs
  • Human review, always

Consent law varies by jurisdiction. You control the consent workflow; this is not legal advice. Read the full trust & privacy story →

Final transmission

Every call deserves a wingman.

One team. One playbook. A consent workflow you are comfortable standing behind. Then decide what to roll out.

21:06